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15-Day Australia + New Zealand Panoramic Tour

This tour covers the popular and representative attractions in Sydney,Keynes,Melbourne,Queenstown,Oakland,Rotoruo
Oceania
Departure: Home City
Destination: Sydney
Departure: Home City    Destination: Sydney
15 days & 12 nights

Price Details

# Depart on Type Price US dollar per person Remark
1 Dec 18 Double room 3,980
2 Dec 18 Single room 4,880

Map

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Highlights

[Classic Route] The classic value-added route, designed by Australia & New Zealand tourism experts, experienced by the product manager, covering more popular and representative attractions, bring you beautiful and warm memories;

[Price included] 4-star hotels(with breakfast), Complimentary multiple special meals, professional tourist coach, tickets for the all scenic spots; local English/Chinese tour guide;

[Exclusive Gift] Three-course Western Meal on Lover's Harbor Cruise + Blue Mountains National Park Cable Car + Sailing to Double Reefs + On-board Seafood Buffet + SKYRAIL Cable Car + Hilltop View Buffet + (Gifts for groups of 6 people or more) Polynesian Spa

[Special arrangement]: World Cultural Heritage Blue Mountains National Park, Sydney Opera House Interior Tour, Kuranda Rainforest Ranch, Cairns Twin Reefs to the Sea, Little Penguin Homecoming, Twelve Apostles, Romantic and Mysterious Firefly Cave, SKYLINE

Itinerary

Day 1

Home City-Sydney

Transport:Airplane
Breakfast:
Lunch:
Dinner:
Accommodation: On the Plane
Itinerary:

Recommended Flight :DL41  LAX /SYD  2210 0735+2

Today you will go to the airport to check in for your flight to Sydney .You will be spending the night on the plane, which may be cold, so it is recommended that you bring warm clothing.

Day 2

Home City - Sydney

Transport:Airplane
Breakfast:
Lunch:
Dinner:
Accommodation: On the Plane
Itinerary:

sydney-2.jpg

Day 3

Arrival in Sydney

Transport:Coach
Breakfast:
Lunch:
Dinner:Three-course Western-style meal on cruise ship
Accommodation: Holiday Inn Express Sydney Macquarie Park**** or similar
Itinerary:

Itinerary:

Bondi Beach - Sydney Fish Market - Duchess Macaulay's Chair - Sydney Opera House - Maria Cathedral - Hyde Park - Lover's Harbor Cruise

Welcome to Australia! Upon arrival, fill out the entry application.

Free pick-up time on the day of the tour is a fixed time (In case of changes, please communicate with customer service staff in advance, other different times for paid pick-up, please know!) Thank you for your understanding.

Head to Bondi Beach, the famous beach in Sydney's East End, where the 1-kilometre-long soft-sand beach is surrounded by cliffs on both sides and is the best place for sunbathing and surfing. At noon, visit [Sydney Fish Market] (lunch excluded), the largest seafood market in the southern hemisphere, offering a variety of fresh and delicious foods every day, bright and clean shops and ready-to-eat restaurants can be found everywhere, you can buy a variety of delicacies in different shops.

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Then go to the Royal Botanic Gardens to visit the legendary "Duchess McCauley's Chair", which is located directly opposite the Sydney Opera House and Harbour Bridge, making it the best place for taking photo. Visit the landmark Sydney Opera House (inside, 30 minutes). The Australian government invited design proposals from around the world in 1956 and finally selected 233 works from 32 countries to design the work of Danish architect Jon- Usson. It was officially completed and opened on October 20, 1973 and was declared a World Heritage Site by UNESCO in 2007. Then visit St. Mary's Cathedral, the oldest Catholic church in Australia and the largest in New South Wales (no entry during religious services, please do not take photographs), with its 107-metre long and 46.3-metre high central tower, which is typical of medieval Gothic architecture. Located in the center of Sydney, Hyde Park was originally built in 1810 and the towering trees in the park were planted when the park was established. It features a large area of manicured lawns, which is a good place for locals to rest and relax at midday. In the center of the park, the Archibald Fountain was built to commemorate the alliance between China, France and Australia in World War I, and a group of bronze sculptures of religious legends are placed.

Afterwards, go to the Port of Lovers Pier and take the [Port of Lovers Cruise] to enjoy the famous Port of Lovers, feel the pleasant and fresh sea breeze, and enjoy the waterfront mansion areas and bustling urban vistas on both sides of the port. On the cruise, you can see the Sydney Opera House and Harbour Bridge from different angles, and enjoy the beautiful scenery while enjoying a three-course western meal.


Day 4

Sydney

Transport:Coach
Breakfast: At hotel
Lunch: Not included
Dinner:Not included
Accommodation: Holiday Inn Express Sydney Macquarie Park**** or similar
Itinerary:

Itinerary:

Blue Mountains National Park - Sydney Tower

After breakfast, we will drive west to the Blue Mountains National Park, about 100 kilometers from Sydney City (cable car ticket included), once praised by Queen Elizabeth II of the United Kingdom as "the most beautiful place in the world", consisting of a series of mountain ranges covering an area of nearly one million hectares. Blue Mountains National Park is part of the Greater Blue Mountains region, which includes seven national parks and was declared a World Heritage Site in 2000. Then continue to Echo Valley for the best view of the Three Sisters peak.

Blue-Mountain.jpg

In the afternoon, return to Sydney to explore the CBD of the Southern Hemisphere - Sydney Tower: the tallest building in Sydney's central business district at 305 meters, located on Market Street between Hyde Park and the Queen Victoria Building, which is the best vantage point for panoramic views of downtown Sydney.

After dinner, we will transfer you back to the hotel for rest.

Day 5

Sydney - Cairns

Transport:Coach
Breakfast: At hotel
Lunch: Kuranda Rainforest Buffet
Dinner:Not included
Accommodation: Novotel Cairns Oasis Resort**** or similar
Itinerary:

Kuranda Rainforest Ranch - Amphibious Vehicle - Royal Tropical Botanical Gardens

After breakfast, flight to Cairns, upon arrival visit the Kuranda Rainforest Ranch, which features Aboriginal dances, musical instruments and throwback dart performances, Aboriginal musical instrument performances, then take an amphibious vehicle to visit the rainforest trails, lakes and Aboriginal Cultural Park.

Then visit the Royal Tropical Botanic Garden, which has the largest variety of plants in Australia, based on the North Queensland rainforest, with a large number of southern subtropical species that will surely feast your eyes.

Kuranda-Rainforest-Ranch.jpg

Day 6

Cairns - Green Island - Norman Outer Barrier Reef (Double Reef Sailing)

Transport:Coach
Breakfast: At hotel
Lunch: Seafood buffet on cruise ship
Dinner:Not included
Accommodation: Novotel Cairns Oasis Resort**** or similar
Itinerary:

After breakfast, head to the pier for a cruise on the sea. 【Double Reef Day Tour (Approximately 2 hours on the Green Island Great Barrier Reef and 3 hours on the Outer Barrier Reef with lunch.) )

(Reminder: We will be going out to sea today, please bring towels, sunscreen, sunglasses, swimsuits and other supplies. Please pay attention to personal and property safety during the free and easy period! Snorkeling and diving are high-risk activities and are not covered by insurance companies, so please choose carefully according to your own situation. )

World Natural Heritage丨Great Barrier Reef 【Introduction to the Twin Reefs】We will arrive at Cairns Pier early in the morning and take the Great Adventures, a smooth and fast luxury cruise to the green island of the Great Barrier Reef and the Outer Barrier Reef. A luxury high-speed catamaran cruise takes you to beautiful Green Island, a unique coral island with rainforest scenery, in about 45 minutes. After a 2 hour stop at Green Island, the cruise continues to the Outer Barrier Reef. Rental snorkel gear is available on the Outer Barrier Reef platform and you can take a semi-submarine or glass bottom boat ride to see the amazing underwater world (choose one of two). You can watch the video about the ecology of the reef and observe corals and tropical fish in the underwater observatory.

Lunch: Seafood Buffet on the Cruise. Hot tea and coffee will be provided on board before the cruise; morning and afternoon refreshments; enjoy a sumptuous seafood buffet lunch at noon;

(Special note: In case of cancellation due to factors such as weather, overbooking or force majeure of the shipping company, the ticket will be refunded and other plans will be coordinated as much as possible!)

Double-Reef.jpg


Day 7

Cairns- Melbourne

Transport:
Breakfast: At hotel
Lunch: Not included
Dinner:Not included
Accommodation: Holiday Inn Express Melbourne IHG Hotel**** or similar
Itinerary:

Recommended Flight: VA1290 CNS/MEL 0915 1340

Head to Melbourne, the capital city of Victoria, Australia.

Take an early flight to Tullamarine International Airport. Upon arrival, take a drive to visit the exterior of Cook's Cottage, Federation Square, St. Patrick's Cathedral, the tallest and largest Catholic cathedral in the Southern Hemisphere, Fitzroy Gardens, and the Yarra River.

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Day 8

Melbourne

Transport:Coach
Breakfast: At hotel
Lunch: Not included
Dinner:Not included
Accommodation: Holiday Inn Express Melbourne IHG Hotel**** or similar
Itinerary:

Great Ocean Road-Twelve Apostles-Lorne-Loch Ard Gorge

After breakfast, drive to the Great Ocean Road and the Twelve Apostles Rock (about 20 minutes). The 12 sandstones jutting out of the surface of the South Pacific Ocean have been carved by nature into 12 rocks that look like human faces and have different expressions after thousands of years of waves and sea breezes.

Lorne, a vacation destination that Australians have always loved, the sun and sand beaches are unforgettable.

Lock Ard Canyon Here you can see the rocky landscape of the canyon close, and you can go down the ladder of the canyon to the sea and take a walk to enjoy the scenery.

Tips: The Great Ocean Road sea line is about 4 hours, the high-speed is about 3 hours, and the sea wind is relatively strong, so we recommend that you bring a thick jacket to keep warm.

Twelve-Apostles-Rock.jpg


Day 9

Melbourne

Transport:Coach
Breakfast: At hotel
Lunch: Not included
Dinner:Not included
Accommodation: Holiday Inn Express Melbourne IHG Hotel**** or similar
Itinerary:

Maru Zoo - Phillip Island - Puffing Billy Steam Train -The Nobbies  Boardwalk - Penguin Parade Centre

Maru Zoo: It is a family farm-style zoo that houses a variety of unique Australian animals, such as koalas. The zoo is located beside the Bass Highway in southern Victoria and is only a 15-minute drive from Phillip Island. Maru Zoo is committed to providing visitors with a truly interactive experience with animals, including many species like koalas, kangaroos, wombats, dingoes, Tasmanian devils, emus, and cockatoos. The zoo keepers will give explanations and demonstrations to the visitors, and visitors can meet the star animals. Koalas can be observed along the walking paths. There is also a sheep shearing show in the zoo for visitors to watch, which is a very Australian experience. Visitors can also learn about sheep, wool, and products made from them.

Maru-Zoo.jpg

The Nobbies Boardwalk: Take in the spectacular ocean views from here or use an interactive camera at the Ocean Discovery Center to see Australia's largest soft fur seal colony at Seal Rock, 2km away.

Penguin Parade Centre : The fairy penguin is one of the smallest of the 18 known penguin species and lives mainly in southern Australia, mostly in the Philips Island Reserve, 180km southeast of Mexico. The little penguins go out to sea in groups every day to fish, leaving early and returning late. At sunset, walk along the boardwalk to the beach and wait for the little penguins to arrive at their nests. At dusk, penguins can be seen coming ashore in flocks, vigilantly swaying their small bodies in search of their nests. The nests are staggered and scattered in small holes under the boardwalk or in small mounds.



Day 10

Melbourne-Queenstown

Transport:Airplane
Breakfast: At hotel
Lunch: Not included
Dinner:Hilltop Seafood Buffet
Accommodation: Sudima Queenstown Five Mile**** or similar
Itinerary:

Recommended Flight : VZ264  MEL/ ZQN 0905 1420

Queenstown - Lake Wakatipu - SKYLINE

After breakfast, take a flight to Queenstown on the South Island of New Zealand and go through the New Zealand entry formalities.

Upon arrival, visit Lake Wakatipu for a walk, photography and more. Queenstown's stunning scenery of lakes and mountains is breathtaking. In the evening, take the SKYLINE to the highest point in Queenstown to soak up the charm of this world-famous tourist destination and enjoy a seafood buffet dinner at the top of the mountain (the restaurant was voted one of the best restaurants with a view by CNN).

Lake-Wakatipu.jpg




Day 11

Queenstown

Transport:Coach
Breakfast: At hotel
Lunch: Not included
Dinner:Not included
Accommodation: Sudima Queenstown Five Mile**** or similar
Itinerary:

Glenorchy - Arrow Town

After breakfast, drive to Queenstown and head to Glenorchy, the gateway to the magical world where spectacular scenery and natural beauty have made it the setting for blockbuster movies including the Lord of the Rings trilogy.

In the afternoon, travel to Arrow Town, a gold rush town in New Zealand that was developed in the 19th century and at its peak attracted 7,000 people to pan for gold. The gold mines have been emptied, but the town's 19th century buildings remain intact. Sycamores, oaks and riverside willows, colorful in autumn, attract photographers from around the world and make it one of New Zealand's most beautiful and charming towns. Today, the quaint old house has been transformed into designer shop, craft shop, garden café and specialty restaurant, creating a relaxed and romantic atmosphere, and we arranged to take a stroll here.

Glenorchy.jpg


Day 12

QueenstownAuckland

Transport:Airplane
Breakfast: At hotel
Lunch: Not included
Dinner:Not included
Accommodation: Holiday Inn Express Auckland City Centre**** or similar
Itinerary:

Recommended Flight:NZ614 ZQN /AKL 0925 1115

Itinerary: America's Sailing Cup village - yacht club - Bay Bridge - Mount Eden

We'll fly into Auckland, the gateway to the North Island, and visit the America's Sailing Cup Village and Yacht Club. Auckland is one of the world's most famous harbor cities, with the largest number of sailing boats in the world, and is known as the "Sailing Capital". The United States Sailing Cup Racing Village, developed to commemorate winning the America's Cup in 2000, has also been the site of previous America's Cup sailing events, with winning sailboats parked at the entrance to the Racing Village. On the way, you will pass Auckland's landmark Bay Bridge, New Zealand's largest steel bridge, connecting the north and south shores of Auckland, which are bisected by the harbor. After that, we will hike up Mount Eden. Standing at 196 meters in height, it is a dormant volcanic crater located in the center of Auckland. It was named after George Eden, the first Earl of Auckland. The last eruption of Mount Eden occurred fifteen thousand years ago. It is the best vantage point to overlook the urban area and have a distant view of the harbor.

Mount-Eden.jpg



Day 13

Auckland-Rotorua

Transport:
Breakfast: At hotel
Lunch: Not included
Dinner:Not included
Accommodation: Rydges Rotorua**** or similar
Itinerary:

Waitomo Cave- Hobbit Village- Polynesian Spa

After breakfast you will drive to Waitomo Cave. The Firefly, a member of the Coleoptera family, is a small beetle with a fluorescent tail. There are about 2,000 species of insects that can emit light from their tails. These cave complexes are formed by the soft limestone that has been washed away by underground streams over thousands of years, with stalactites growing from the ceilings, stalagmites rising from the floors of the caves, and cone-shaped layered rocks formed by dripping water over hundreds of years. The thousands of fireflies on the cave wall are like a flickering Milky Way.

firebug-caves.png

Visit Hobbit Village, One of the filming locations for "The Lord of the Rings" and "The Hobbit". In the movie, it is transformed into a quiet town, Shire. The real Hobbit Village is located here and has been rebuilt to include a total of 44 Hobbit caves, including important movie scenes such as the Pocket Bottom Cave where the Hobbit Bill lived.

Special Gift: [Polynesian Spa], a renowned geothermal hot spring in New Zealand (Please bring your own swimwear).
Note: Since the hot spring program is a complimentary offering, if you do not participate due to your own reasons, it will be regarded as voluntarily giving it up, and no fees will be refunded.


Day 14

Rotorua-Auckland

Transport:Coach
Breakfast: At hotel
Lunch: Not included
Dinner:Not included
Accommodation: Holiday Inn Express Auckland City Centre**** or similar
Itinerary:

Wai-O-Tapu Thermal Wonderland - Agrodome Farm- Lake Rotorua - Government Gardens

Visit Wai-O-Tapu Thermal Wonderland, which has a rich geothermal landscape.
You can see steaming fumaroles and mud pools tumbling in the heat waves and can also walk in the footsteps of ancient Maori warriors and see Kakahi Falls, a hot water waterfall in the southern hemisphere, which was once a place for Maori warriors to recuperate after returning from the battlefield, and the hot water containing sulphur healed their wounds and washed away the "wounds" of war.

Go to Agrodome Farm and take a ranch car to visit this 350-acre ranch, where you can get out of the car to feed alpacas, ostriches, red deer, sika deer, wild ducks, and cute little sheep and cows, and experience real ranch life. Walk to the top of the farm to overlook Lake Rotorua. Visit the farm's kiwi orchard and taste New Zealand's unique and delicious olive tea and 100% natural farm honey.

Drive to beautiful Lake Rotorua to see the largest of Rotorua's 13 volcanic lakes and the second largest freshwater lake in the North Island. It is teeming with trout and black swans, mallards and gulls. Visit the Government Gardens, the most medieval Elizabethan building in the United Kingdom overseas, with perennial flowers, lush and green grass. It is also very pleasant to walk in this beautiful and clean park.

Afterwards drive back to Auckland where you will check into your hotel for a rest.

Agrodome-Farm.jpg

Day 15

Auckland- Home City

Transport:Airplane
Breakfast: At hotel
Lunch:
Dinner:
Accommodation: On the Plane
Itinerary:

Recommended flight:  DL64 AKL/ LAX 1400 0600+1

After breakfast you will have some free time. Then the guide will transfer you to the airport to end the pleasant tour.

Attention: Free transfer time on the day of departure is a fixed time (if there are any changes, please contact customer service in advance, other times for paid pick-up, please know!) Thank you for your understanding.

What's Included

1. All-trip 4-star standard hotels with double room(breakfast included);

2. Breakfasts in the hotel listed in the itinerary, 4 special meals will be given; other meals are at your own expense;

3. Professional English/Chinese speaking guide;

4. Professional foreign driver, professional tour coaches (comprehensive insurance);

5. Tickets for the attractions listed in the itinerary;

6. Bottled water for guests: 2 bottles per person per day;

Important Notice: The driver and guide's standard working hours are 10 hours. Any overtime, excluding delays caused by traffic or vehicle issues,  will be subject to 

additional charges This primarily applies to delays stemming from personal behavior or extended use of the vehicle and guide services after the daily itinerary has been completed.

What's Not Included

1. Full international and domestic air tickets;

2. Visa fee (we can assist on Visa application, and the fee shall be borne by yourself);

3. Lunch and dinner at your own expense, except for the special meals;

4.Tips for driver and guide: $10/person/day;

5.Overseas personal expenses (including but not limited to laundry, haircuts, telephone, ax, pay-TV, beverages, and tobacco);

6.Fees for storage and excess baggage;

7.Other personal costs not mentioned in the above services;

8.Optional self-cared items in the itinerary and tickets to attractions outside the itinerary;

9.Expenses caused by transportation delay, strike, weather, aircraft engine failure, flight cancellation or change and other force majeure reasons.

Booking Guidelines

Itinerary Instructions

Special Notes:

1. The order of activities, attractions, flights, and accommodations in the itinerary may be subject to change based on practical considerations. The final itinerary will be confirmed by our company prior to departure.

2. We reserve the right to make necessary adjustments to the itinerary, or apply additional charges due to unforeseen circumstances, including but not limited to airline schedules, visa requirements, government policies, and weather conditions.

3. The flight numbers and times provided are indicative and may be subject to reasonable adjustments during actual implementation.

Travel Information

Meeting & Departure:

1. Please ensure you arrive at the boarding location 15 minutes before the scheduled departure. The bus will depart on time without waiting. Arriving late will be considered a cancellation, and fees are non-refundable.

2. The boarding and disembarking times indicated are estimates, and the final locations are subject to our confirmation. Any changes due to traffic or other special circumstances will be communicated promptly. Please be patient.

Luggage & Vehicle:

We operate various types of vehicles, including buses, mid-sized buses, and 9-seater minibuses. While large buses have luggage racks, mid-sized and minibuses have limited space. We recommend carrying only essential luggage to ensure one seat per person.

Please note that in many cities, bus stops are often situated a distance from attractions to avoid penalty. We appreciate your understanding in this matter.

Bus Safety Tips:

1. No smoking on the bus.

2. Prohibited items are strictly forbidden.

3. Avoid touching vehicle items to prevent damage.

4. During stops, please adhere to the guide's instructions and stay close by.

5. When disembarking, ensure windows are closed and valuables are with you. The travel agency is not liable for any lost or stolen items.

6. If a vehicle breakdown occurs during the tour, affecting the itinerary, the travel agency will take swift remedial action. Your cooperation is greatly appreciated.

Refunds and Changes Policy

Trip Cancellation Policy

ü Full Refund: Cancel your trip 60 or more days before departure.

ü Processing Fee Refund: Cancel between 30 and 59 days before departure, and a 10% administration fee will apply.

ü Partial Refund: Cancel between 18 and 29 days before departure, and 50% of the total order amount will be charged.

ü Non-Refundable: Cancellations made within 17 days of departure are non-refundable due to confirmed vehicle and hotel bookings, but a friend can be substituted in your place.

Additional Notes

ü The cancellation policy does not cover tours that include airfare and cruises, as they are governed by the respective airline and cruise line policies.

ü Failure to arrive on the departure day will be considered a voluntary cancellation, and no refunds will be issued.

ü Refund policies for additional hotel bookings or services are subject to the individual hotel's policies.

ü Personal reasons such as incomplete documents, visa issues, late arrival, illness, or accidents resulting in cancellation or failure to participate in the trip will not be refunded or compensated with alternative services.

Handling of Special Circumstances

In cases where the trip cannot proceed due to force majeure events like weather, war, or strikes, our company prioritizes guest safety and has the right to cancel or modify part or all of the trip. We assume no direct or indirect responsibility for such events, and any paid fees are non-refundable.

Explanation of Additional Charges

Ø If the airline alters its fares due to policy changes, you will be required to pay the difference in accordance with the airline's regulations. Please note that group tickets are not eligible for changes, exchanges, or refunds.

Ø Should the policy adjustments of the destination country result in additional costs for items not included in the itinerary or related services, the price difference must be settled in accordance with the applicable regulations.

Change of Booking Policy:

In cases where guests are unable to join the tour due to unforeseen circumstances (e.g., transportation breakdowns, illness, weather changes), we will strive to minimize losses, but we cannot assume the costs associated with these changes. Specific guidelines for visa changes are as follows:

1. Over 59 days before departure: No fees apply for extensions, itinerary changes, or name changes.

2. Between 30 and 59 days before departure (inclusive): A 10% fee of the total tour price will be charged for extensions or itinerary changes.

3.  Within 30 days of departure (inclusive): No fees for name changes if the guest finds a replacement; however, if we assist in finding a suitable replacement, a 25% fee of the total tour price will be charged as a visa change service fee.

Warm Reminder:

https://www.travelinsurance.com/

We highly recommend purchasing overseas travel insurance before your trip. Here's a link to a trusted insurance provider that we often recommend to our guests. This is a secure purchase option.

Alternatively, you may opt for an insurance company you are familiar with.


Explanation of participation and security risks

I. Tips for Registering for a Tour

1. Ensure your passport is valid for at least six months before participating in overseas tours. Any issues with your documents that prevent visa issuance or entry/exit permits will result in losses borne by you.

2. Visa issuance and entry permissions are at the discretion of the relevant authorities. Providing accurate and truthful information is crucial. Delays or failures due to personal reasons or incomplete/incorrect materials will be your responsibility.

3. Embassies and consulates frequently update visa requirements. We will keep you informed and advise on necessary supplements. Delays or denials due to incomplete or incorrect information will be your liability.

4. Obtaining a visa from the destination country's embassy or consulate is not the only requirement for international travel. You must also pass through border checkpoints and obtain entry/exit authorization from other countries' immigration authorities. Failure to secure these authorizations due to personal reasons will be your responsibility.

II. Health Status and Excursion Activity Risks:

1. Accurately disclose your health condition and past medical history to the travel agency. Based on this, we will recommend suitable tour packages and advise a medical examination. If you choose to participate despite our advice, we assume you are medically fit. Individuals aged 65 and above should be accompanied by family members, and minors by their parents or guardians. We may also require relevant individuals to purchase travel insurance..

2. In case of personal or property safety emergencies abroad, seek assistance from the tour operator, local government, or relevant organizations. Costs incurred will be your responsibility.

3. In case of a sudden illness during the trip, the travel agency will make every effort to arrange for your prompt medical treatment. However, due to the unique conditions and time constraints of outbound tourism, the agency may not always be able to fully cater to your specific requirements or take you to your designated medical institutions. Nevertheless, the travel agency will adhere to the principle of timely treatment and follow the advice of professional medical personnel to ensure that you are assisted to the most appropriate medical facilities. Please note that any costs incurred during this process will be borne by you. We appreciate your understanding in this matter.

4. If you experience a sudden illness during the trip, please note that the tour leader is responsible for the well-being of the entire group, and may not be able to stay with you for extended periods. However, the travel agency will endeavor to arrange for personnel to assist you with follow-up medical treatment, tailored to your needs. Overseas, there is no equivalent occupation to a nurse, so if you require constant accompaniment during treatment, kindly inform the travel agency promptly. The agency can assist in arranging for your immediate family to visit you, but please be aware that any costs incurred will be your responsibility. Therefore, it is crucial to provide the travel agency with your emergency contact details in your home country before departure, in case of emergencies.

5. In the event of an accident abroad where you require the accompaniment and care of your domestic relatives, kindly contact the travel agency promptly. The agency will then reach out to your relatives, based on your needs, and assist them in completing the necessary procedures for leaving the country as swiftly as possible. However, due to the nature of temporary and emergency travel abroad, the agency cannot guarantee the same prices as the tour package or other preferential rates for air tickets, hotels, and related expenses. These costs will be borne by you, and we appreciate your understanding in this matter.

6. When participating in attractions or free activities in foreign countries, please ensure to follow the instructions of your guide and take note of relevant safety tips. Choose activities that are suitable for your physical condition and refrain from engaging in any activities that may be harmful or pose a risk to your health. Travelers with the following conditions are particularly advised to exercise caution: those with a history of cardiovascular disease, cerebrovascular disease, mental illness, asthma, cervical spondylosis, or any recurring health issues not mentioned. Additionally, individuals over 55 years of age and pregnant women are discouraged from participating in activities such as sea travel, scuba diving, swimming, surfing, hiking (including climbing), rafting, skiing, horseback riding, paragliding, hot air ballooning, helicopter rides, desert buggy rides, desert motorcycling, sand dashing activities, cross-country trekking, cable car rides exceeding 10 floors, aerial tramway rides, thrill rides in amusement parks, and any activities involving close contact with wildlife. Our aim is to prevent any unnecessary harm to your body.

7. Generally, we do not include dangerous or thrilling activities in our itineraries. If you believe that any activity in the program may pose a risk to your health, please inform the tour leader or guide promptly, and we will make suitable adjustments accordingly.

III. Personal Property and Shopping Risks

1. Exercise caution in safeguarding your personal belongings and property. Avoid leaving the group without authorization and keep valuables with you at all times. If your property is stolen, we will assist in reporting to the local police, but cannot guarantee recovery or bear any losses.

2. If you purchase goods in countries offering tax refunds, retain your tax refund receipt. Our leaders and guides can assist with filling out forms and escorting you to refund locations, but success is subject to the destination country's policies.

3. Any bank processing fees for shopping cards are non-refundable. If such fees occur due to returns, we kindly request your understanding.